41 Public Square, Wilkes-Barre, Pennsylvania, 18701
This Dunkin' location is a busy spot that serves many downtown workers. While some customers have great experiences with friendly staff and quick service, many others report inconsistent drink quality, rude service, and long wait times. It is a convenient location, but the experience can be very hit or miss.
We analyze 75 public reviews for Dunkin' using our data models and filter out spam to highlight only authentic feedback.
If you have a specific way you like your drink, be very clear, as consistency is a common issue.
✓ What Works Well
✗ Areas to Improve
Drinks are inconsistent
Staff can be rude
Convenient for downtown