Dunkin'
Food & Beverage · Coffee & Donuts

Dunkin'

801 Wyoming Ave, Gerrity's Shopping Plaza, Pittston, Pennsylvania, 18643

Google Maps Updated: 18 May 2026
Authenticity Score: 60/100
About

This Dunkin' location is highly polarized. While some customers appreciate the efficiency and friendly service of the morning crew, many others report significant issues with cleanliness, rude staff, and order inaccuracies. Long wait times and inconsistent food quality are common complaints. It appears to be a location where the experience varies greatly depending on the time of day and the staff on duty.

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We analyze 72 public reviews for Dunkin' using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 55/100
Pro Tip

Visit during the morning rush for the best service and freshest items.

Drive-thru available
Mobile ordering available
Pros & Cons

✓ What Works Well

  • Fast morning service
  • Friendly morning staff
  • Convenient location

✗ Areas to Improve

  • Dirty environment
  • Rude staff
  • Inconsistent order accuracy
Frequently Asked Questions
  • Why is the service so slow?
  • Is the store clean?
  • Why was my order wrong?
User Feedback

Morning crew is great, but the rest of the day is hit or miss.

Dirty and unprofessional.

Good coffee, but service needs improvement.