Food & Beverage · Coffee & Donuts

Dunkin'

730 S State St, Lockport, Illinois, 60441

Google Maps Updated: 18 May 2026
Authenticity Score: 65/100
About

Dunkin' in Lockport is a convenient stop for many, but recent reviews suggest a decline in service and consistency. While some customers still have positive experiences with friendly staff, many report long wait times, incorrect orders, and rude service. It's a hit-or-miss location that seems to struggle with management consistency.

Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
20
Lowest rating

We analyze 77 public reviews for Dunkin' using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 65/100
Pro Tip

Check your order before leaving the drive-thru; errors are common.

Pros & Cons

✓ What Works Well

  • Convenient location
  • Friendly staff (when consistent)
  • Fast service (when not busy)

✗ Areas to Improve

  • Inconsistent service
  • Long wait times
  • Frequent order errors
Frequently Asked Questions
  • Is the drive-thru fast?
  • Are the orders accurate?
  • Is the staff friendly?
User Feedback

Coffee is usually consistent.

Service has gone downhill.

Orders are often wrong.