Food & Beverage · Coffee/Donuts

Dunkin'

6237 S Halsted Pkwy, Chicago, Illinois, 60621

Google Maps Updated: 16 May 2026
Authenticity Score: 70/100
About

This Dunkin' location is frequently criticized for poor customer service, long wait times, and inconsistent food quality. Many customers report cold food, incorrect orders, and rude staff. While some regulars have had positive experiences, the overall sentiment is quite negative, with many locals choosing to go elsewhere.

Our Review Process
20
Most Relevant
8
Newest
20
Highest
20
Lowest

We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 40/100
Value for Money 45/100
Pro Tip

Use the app to order ahead; it's often the only way to get a consistent experience.

Signature: Coffee
Service: Drive-thru
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some friendly staff
  • Fast service for some

✗ Areas to Improve

  • Poor customer service
  • Incorrect orders
  • Cold food
Frequently Asked Questions
  • Why is the service so bad?
  • Are they open?
  • Why is the food cold?
User Feedback

Hit or miss service

Check your order before leaving

Management needs to improve

Location Details
Street: 6237 S Halsted Pkwy
Neighborhood: Englewood
City: Chicago
State: Illinois
Postcode: 60621
Country: United States
Location
6237 S Halsted Pkwy, Chicago, IL 60621
Quick Info
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