Food & Beverage · Coffee & Donuts

Dunkin'

1129 W Touhy Ave, Park Ridge, Illinois, 60068

Google Maps Updated: 16 May 2026
Authenticity Score: 60/100
About

This Dunkin' location is a classic example of a hit-or-miss chain experience. While some regulars appreciate the friendly staff and quick service, many others report rude behavior, order inaccuracies, and poor cleanliness. It is a convenient spot for a quick coffee, but the service quality varies wildly depending on who is working.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 65/100
Pro Tip

Order ahead on the app to minimize interaction with the counter staff.

No Drive-Thru
App Ordering
Pros & Cons

✓ What Works Well

  • Fast service
  • Convenient location
  • Friendly staff (when present)

✗ Areas to Improve

  • Rude customer service
  • Frequent order errors
  • Cleanliness issues
Frequently Asked Questions
  • Why is the service so rude?
  • Do they have a drive-thru?
  • Is the coffee fresh?
User Feedback

Hit or miss service.

Good for a quick coffee.

Management needs to step up.

Location Details
Street: 1129 W Touhy Ave
City: Park Ridge
State: Illinois
Postcode: 60068
Country: United States
Location
1129 W Touhy Ave, Park Ridge, IL 60068
Quick Info
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