Food & Beverage · Coffee & Donuts

Dunkin'

17 Sutton Ave, Oxford, Massachusetts, 01540

Google Maps Updated: 14 May 2026
Authenticity Score: 76/100
About

This Dunkin' location is highly inconsistent, with experiences ranging from excellent, fast service to significant frustration over order accuracy and long wait times. Many regulars praise the friendly staff who know their orders, while others report missing items, incorrect drink preparation, and rude service. The drive-thru is a frequent point of contention, with long lines and slow service being common complaints. It seems to be a location where the quality of your visit depends heavily on the time of day and the specific staff on duty.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 55/100
Pro Tip

If you're in a rush, try ordering ahead via the app, but be prepared for potential delays during peak hours.

Drive-thru available
Mobile app ordering
Pros & Cons

✓ What Works Well

  • Friendly and fast staff (when not busy)
  • Consistent orders for regulars
  • Convenient location

✗ Areas to Improve

  • Inconsistent order accuracy
  • Long drive-thru wait times
  • Occasional rude or dismissive service
Frequently Asked Questions
  • Why is the drive-thru so slow?
  • Can I get a refund for a wrong order?
User Feedback

Staff is hit or miss.

Order accuracy needs improvement.

Drive-thru lines are often unmanageable.

Location Details
Street: 17 Sutton Ave
City: Oxford
State: Massachusetts
Postcode: 01540
Country: United States
Location
17 Sutton Ave, Oxford, MA 01540
Quick Info
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