17 Sutton Ave, Oxford, Massachusetts, 01540
This Dunkin' location is highly inconsistent, with experiences ranging from excellent, fast service to significant frustration over order accuracy and long wait times. Many regulars praise the friendly staff who know their orders, while others report missing items, incorrect drink preparation, and rude service. The drive-thru is a frequent point of contention, with long lines and slow service being common complaints. It seems to be a location where the quality of your visit depends heavily on the time of day and the specific staff on duty.
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If you're in a rush, try ordering ahead via the app, but be prepared for potential delays during peak hours.
✓ What Works Well
✗ Areas to Improve
Staff is hit or miss.
Order accuracy needs improvement.
Drive-thru lines are often unmanageable.