Food & Beverage · Coffee & Donuts

Dunkin'

280 N Randall Rd, Lake in the Hills, Illinois, 60156

Google Maps Updated: 16 May 2026
Authenticity Score: 60/100
About

Dunkin' in Lake in the Hills is a popular spot for coffee and donuts, but experiences are highly inconsistent. While some customers enjoy the friendly service and fresh coffee, many others report issues with order accuracy, long wait times, and poor customer service. There are frequent complaints about cleanliness and management, making it a hit-or-miss location.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating

We analyze 72 public reviews for Dunkin' using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 65/100
Value for Money 60/100
Pro Tip

Check your order before leaving to ensure everything is correct.

Drive-thru available
Mobile ordering
Pros & Cons

✓ What Works Well

  • Fresh coffee and donuts
  • Friendly staff (at times)
  • Convenient location

✗ Areas to Improve

  • Inconsistent service
  • Order accuracy issues
  • Cleanliness concerns
Frequently Asked Questions
  • Why is the service so slow?
  • Is the coffee fresh?
  • Can I get a refund?
User Feedback

Best coffee in town.

Worst service ever.

Always check your order.

Location Details
Street: 280 N Randall Rd
Neighborhood: Lake in the Hills
City: Lake in the Hills
State: Illinois
Postcode: 60156
Country: United States
Location
280 N Randall Rd, Lake in the Hills, IL 60156
Quick Info
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