Food & Beverage · Coffee & Donuts

Dunkin'

235 Washington St, Boston, Massachusetts, 02108

Google Maps Updated: 15 May 2026
Authenticity Score: 65/100
About

This Dunkin' is a typical busy city location. Service speed varies wildly depending on the time of day. While some customers have great experiences with friendly staff, others report long waits, rude service, and cleanliness issues. It's a convenient spot for a quick coffee, but don't expect a premium experience.

Our Review Process
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Most Relevant
9
Newest
20
Highest rating
20
Lowest rating

We analyze 69 public reviews for Dunkin' using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 70/100
Pro Tip

Use the walk-up window in the summer to avoid the indoor rush.

Busy morning rush
No restroom
Pros & Cons

✓ What Works Well

  • Convenient location
  • Fast service (sometimes)
  • Good for a quick coffee

✗ Areas to Improve

  • Inconsistent service
  • Cleanliness issues
  • No public restroom
Frequently Asked Questions
  • Is there a bathroom?
  • Why is the service so slow?
User Feedback

Hit or miss

Needs better management

Convenient but basic

Location Details
Street: 235 Washington St
Neighborhood: Downtown Crossing
City: Boston
State: Massachusetts
Postcode: 02108
Country: United States
Location
235 Washington St, Boston, MA 02108
Quick Info
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