Food & Beverage · Family Restaurant

Dunkin'

609 Merrill Rd, Pittsfield, Massachusetts, 01201

Google Maps Updated: 15 May 2026
Authenticity Score: 60/100
About

The 99 Restaurants in Pittsfield is a reliable spot for comfort food, but recent reviews are very mixed. While some diners still enjoy the consistent menu and friendly service, many others complain about poor food quality, slow service, and cleanliness issues. It's a hit-or-miss experience that seems to have declined in quality over time.

Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
20
Lowest rating

We analyze 76 public reviews for Dunkin' using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 65/100
Value for Money 68/100
Pro Tip

Check the daily specials for the best value.

Family friendly
Comfort food
Pros & Cons

✓ What Works Well

  • Comfort food
  • Friendly staff
  • Consistent menu

✗ Areas to Improve

  • Inconsistent food quality
  • Slow service
  • Cleanliness concerns
Frequently Asked Questions
  • Is it good for families?
  • Do they have a bar?
  • Why are the reviews mixed?
User Feedback

Great comfort food

Service can be slow

Hit or miss quality

Location Details
Street: 609 Merrill Rd
Neighborhood: Merrill Road
City: Pittsfield
State: Massachusetts
Postcode: 01201
Country: United States
Location
18 First St, Pittsfield, MA 01201
Quick Info
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