Food & Beverage · Coffee & Donuts

Dunkin'

177 Columbia St, Adams, Massachusetts, 01220

Google Maps Updated: 17 May 2026
Authenticity Score: 74/100
About

This Dunkin' location is a frequent source of frustration for locals, with many complaints about order accuracy, long wait times, and poor customer service. While some customers have had positive experiences, the overall sentiment is that the store is poorly managed and often out of stock of basic items.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
20
Lowest rating

We analyze 74 public reviews for Dunkin' using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 55/100
Pro Tip

If you're in a rush, consider another location—this one is known for slow service.

Drive-thru
Mobile Ordering
Pros & Cons

✓ What Works Well

  • Convenient location
  • Friendly staff (occasionally)
  • Good variety of donuts

✗ Areas to Improve

  • Frequent order errors
  • Long wait times
  • Out of stock items
Frequently Asked Questions
  • Why are they always out of donuts?
  • Why is the service so slow?
  • Do they take mobile orders?
User Feedback

Check your order

Expect a wait

Try another location if possible

Location Details
Street: 177 Columbia St
City: Adams
State: Massachusetts
Postcode: 01220
Country: United States
Location
177 Columbia St, Adams, MA 01220
Quick Info
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