Food & Beverage · Coffee Shop
Dunkin'
135 Albany St, Cazenovia, New York, 13035
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Updated: 16 May 2026
Authenticity Score: 68/100
About
This Dunkin' location is a frequent source of frustration for locals, with many complaints about rude staff, long wait times, and incorrect orders. While some customers have had pleasant experiences, the overall sentiment is quite negative. It's often described as a 'hit or miss' spot that struggles with consistency and customer service.
Our Review Process
20
Most Relevant
9
Newest
20
Highest rating
15
Lowest rating
We analyze 64 public reviews for Dunkin' using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
55/100
Value for Money
50/100
Pro Tip
Check your order before leaving the counter; accuracy is a major issue here.
Inconsistent
Busy
Pros & Cons
✓ What Works Well
- Convenient location
- Fast service (occasionally)
✗ Areas to Improve
- Rude staff
- Incorrect orders
- Long wait times
Frequently Asked Questions
- Is it open?
- Why is the service slow?
- Do they have donuts?
User Feedback
Worst Dunkin ever
Staff is rude
Order is always wrong
Quick Info
- Category Food & Beverage
- City Cazenovia
- State New York
- Postcode 13035
- Country United States
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