Food & Beverage · Coffee & Donuts
Dunkin'
446 West St, Smartshop, Rutland, Vermont, 05701
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Updated: 18 May 2026
Authenticity Score: 88/100
About
This location is widely criticized for extremely slow drive-thru times and poor order accuracy. Many customers feel the staff is undertrained and often rude. While some have had good experiences, the general consensus is to avoid this spot if you are in a hurry.
Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating
We analyze 72 public reviews for Dunkin' using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
42/100
Value for Money
38/100
Pro Tip
Order ahead on the app, but expect to wait even after you arrive.
Drive-thru
Gas station attached
Pros & Cons
✓ What Works Well
- Convenient location
- Some friendly staff
- Good selection when in stock
✗ Areas to Improve
- Very slow service
- Frequent order mistakes
- Unprofessional staff
Frequently Asked Questions
- Why does it take 25 minutes?
- Is the food fresh?
- Why is the staff so rude?
User Feedback
Drive to another location
Management needs to step up
Check your bag before driving off
Quick Info
- Category Food & Beverage
- City Rutland
- State Vermont
- Postcode 05701
- Country United States
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