Dunkin'
201 Civic Center, Inside Walmart, Augusta, Maine, 04330
This location inside Walmart faces heavy criticism for poor customer service and long wait times. Customers frequently report rude staff and incorrect orders. While a few employees receive praise for being helpful, the general sentiment is that the store is poorly managed. Many reviewers express frustration with the lack of urgency and cleanliness.
We analyze 70 public reviews for Dunkin' using our data models and filter out spam to highlight only authentic feedback.
There is no drive-thru here, so plan to walk inside if you need your caffeine fix.
✓ What Works Well
- Convenient location inside Walmart
- Occasional friendly staff member
- Quick stop for shoppers
✗ Areas to Improve
- Rude and unprofessional staff
- Frequent order inaccuracies
- Long wait times for simple items
- Is there a drive-thru?
- Why is the service so slow?
- Are they out of stock again?
Staff seems frustrated and unhelpful.
Orders are consistently wrong.
Not worth the hassle.
- Category Food & Beverage
- City Augusta
- State Maine
- Postcode 04330
- Country United States
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