Durham Dental Group
202 W North Carolina 54, Suite 201, Durham, North Carolina, 27713
Durham Dental Group is a practice of extremes. Many patients rave about the clinical skill, kindness, and modern technology, often citing it as the best dental experience they've had. Conversely, there are significant complaints about billing transparency, aggressive upselling, and rude administrative staff. It appears to be a high-quality clinical practice that struggles with administrative consistency and customer service.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always request a second opinion if you are suddenly diagnosed with multiple cavities, as some patients have reported discrepancies in treatment plans.
✓ What Works Well
- Excellent clinical care
- Modern technology
- Friendly and skilled dentists
✗ Areas to Improve
- Billing transparency issues
- Aggressive upselling
- Inconsistent administrative staff
- Are you in-network with my insurance?
- Why was I charged for this?
Dr. Ali is amazing
Billing is a nightmare
Great for dental anxiety
- Category Health & Medical
- City Durham
- State North Carolina
- Postcode 27713
- Country United States
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