Dykstra’s Auto – Grand Rapids
4782 44th St SE, Grand Rapids, Michigan, 49512
Dykstra's Auto is a well-known shop with a strong reputation for quality work and good communication. Many customers appreciate their digital inspection reports and the fact that they stand behind their work. However, there are some vocal critics who have had bad experiences with misdiagnoses and poor communication. It's a shop that generally delivers, but it's worth being cautious.
We analyze 75 public reviews for Dykstra’s Auto – Grand Rapids using our data models and filter out spam to highlight only authentic feedback.
Review the digital inspection report carefully and ask questions about any 'red' items.
✓ What Works Well
- Detailed digital inspection reports
- Good communication
- Loaner car program
✗ Areas to Improve
- Reports of misdiagnoses
- Some customers feel overcharged
- Inconsistent communication
- Do you offer loaner cars?
- How long will my repair take?
- Is the inspection report included?
They kept me informed throughout the process.
They misdiagnosed my car.
Great service, very professional.
- Category Automobile
- Neighborhood Grand Rapids
- City Grand Rapids
- State Michigan
- Postcode 49512
- Country United States
