Dynamic Family Medicine PLLC
5715 Kittery Dr, Colorado Springs, Colorado, 80911
This practice is highly regarded by long-term patients who praise the providers for being caring, thorough, and attentive. Many patients feel like family and appreciate the personalized care. However, there are consistent complaints about administrative issues, including difficulty reaching the office by phone, poor communication, and frustration with the front desk staff. While the medical care is excellent, the administrative side can be a source of significant frustration.
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Use the patient portal for communication, but follow up with a phone call if you don't get a timely response.
✓ What Works Well
- Caring and thorough providers
- Personalized care
- Long-term patient loyalty
✗ Areas to Improve
- Difficulty reaching the office by phone
- Poor administrative communication
- Frustrating front desk staff
- How do I get my records?
- Why is it so hard to reach someone?
Great doctors, poor admin
They really listen to my concerns
Wait times can be long
- Category Health & Medical
- City Colorado Springs
- State Colorado
- Postcode 80911
- Country United States
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