E & G Automotive
159 Granby Rd, Chicopee, Massachusetts, 01013
E & G Automotive is highly praised for its loaner car program and digital inspection reports, which include photos. Many customers feel the staff is professional and honest. However, there are reports of high labor costs and occasional friction with the owner regarding customer service. Overall, it is seen as a high-quality shop that provides a lot of value through convenience.
We analyze 74 public reviews for E & G Automotive using our data models and filter out spam to highlight only authentic feedback.
Ask about their loaner car availability when booking your appointment to save on rental costs.
✓ What Works Well
- Free loaner car program
- Detailed digital reports with photos
- Professional and communicative staff
✗ Areas to Improve
- High labor rates
- Occasional customer service issues
- Some reports of misdiagnosed issues
- Do they really offer free loaner cars?
- Is the digital report easy to understand?
- Are they expensive compared to other shops?
The loaner car saved my week.
Love the text updates with photos.
A bit pricey, but the service is worth it.
- Category Automobile
- City Chicopee
- State Massachusetts
- Postcode 01013
- Country United States
