Eagle Family Medicine - Brassfield
3800 Robert Porcher Way, # 200, Greensboro, North Carolina, 27410
Patients generally have a positive experience with the medical providers, who are described as attentive and knowledgeable. However, there are recurring complaints about administrative staff, communication, and billing. It is a place where the clinical care is strong, but the service experience can be frustrating.
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✓ What Works Well
- Attentive doctors
- Knowledgeable staff
- Clean facility
✗ Areas to Improve
- Billing errors
- Poor admin communication
- Scheduling rigidity
- Why is my bill wrong?
- How do I get a human on the phone?
Great doctors, but the admin side is a mess.
Professional and thorough.
Frustrating billing.
- Category Health & Medical
- City Greensboro
- State North Carolina
- Postcode 27410
- Country United States
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