Eagle Family Medicine @ Oak Ridge
1510 NC-68, Oak Ridge, North Carolina, 27310
This practice has a loyal patient base that appreciates the doctors, but recent changes have led to significant frustration. Patients report issues with administrative staff, communication, and scheduling. It is a place where the clinical care is often good, but the service experience is inconsistent.
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Use the patient portal for all non-urgent communication to avoid the phone system.
✓ What Works Well
- Great doctors
- Thorough care
- Friendly clinical staff
✗ Areas to Improve
- Poor admin communication
- Scheduling issues
- Rude front desk
- Why can't I get a human on the phone?
- Are they accepting new patients?
The doctors are great, but the office is a mess.
Used to be better.
Frustrating service.
- Category Health & Medical
- City Oak Ridge
- State North Carolina
- Postcode 27310
- Country United States
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