Eagle Smiles Dentistry and Orthodontics
6700 N Linder Rd, Ste 132, Meridian, Idaho, 83646
Eagle Smiles is appreciated for its clinical care and efficient same-day services, but it suffers from significant administrative and communication issues. Patients frequently report frustration with AI-driven phone systems, difficulty reaching staff, and billing errors. While the dentists are well-regarded, the administrative experience is a major pain point for many.
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✓ What Works Well
- Efficient same-day dental work
- Skilled and personable dentists
- Convenient location
✗ Areas to Improve
- Terrible AI-driven phone system
- Difficulty reaching staff for records/billing
- Inconsistent billing and insurance communication
- Why can't I reach a human on the phone?
- How do I get my dental records?
The dentists are great, but the front office is a nightmare.
I had to pay for duplicate X-rays because they wouldn't send mine.
Great clinical care, but the admin side needs work.
- Category Health & Medical
- City Meridian
- State Idaho
- Postcode 83646
- Country United States
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