1204 IL-164, Oquawka, Illinois, 61469
Patients generally value the compassionate care provided by specific nurse practitioners and providers, often describing them as life-savers. However, the clinic faces criticism regarding administrative processes, specifically phone responsiveness and referral management. While the medical staff is praised for being thorough and kind, some patients have had negative experiences with the dental department's bedside manner.
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Follow up in person or via portal for referrals, as phone lines can be difficult to navigate.
✓ What Works Well
✗ Areas to Improve
Yvonne is amazing
Great care, bad phone service
Dental staff needs better manners