1450 Busch Pkwy, #140, Buffalo Grove, Illinois, 60089
This ENT center has a strong reputation for medical expertise, with many patients praising the doctors' ability to diagnose and treat issues effectively. However, the administrative side is a major pain point. Patients frequently report issues with billing transparency, rude front desk staff, and difficulty getting clear answers about insurance coverage. It is a place where the medical care is good, but the business side can be very frustrating.
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Always ask for procedure codes and verify coverage with your insurance company before any service, even a simple consultation.
✓ What Works Well
✗ Areas to Improve
Doctors are great, billing is a nightmare
Very thorough and delicate exams
Front desk can be very unprofessional