Ear Nose & Throat Associates of Lubbock
3802 22nd St, Suite 200, Lubbock, Texas, 79410
This practice is generally well-regarded for its professional and knowledgeable doctors. Patients appreciate the thorough care and clear communication. However, there are recurring complaints about rude front desk staff and billing issues, which detract from the overall experience.
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If you have billing questions, try to speak directly with the office manager rather than the front desk staff.
✓ What Works Well
- Knowledgeable and professional doctors
- Thorough care and clear explanations
- Clean and modern facility
✗ Areas to Improve
- Rude or dismissive front desk staff
- Billing and insurance confusion
- Long wait times
- Is the office staff helpful?
- Are the doctors good with children?
Great doctors, but the front office needs better training.
They really listen and take their time.
Billing issues are a major headache.
- Category Health & Medical
- City Lubbock
- State Texas
- Postcode 79410
- Country United States
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