Ear, Nose & Throat Associates
9711 Commerce Center Ct, Fort Myers, Florida, 33908
This practice has a strong reputation for medical expertise, with many patients praising the doctors for their thoroughness and ability to solve chronic issues. However, the office staff, particularly at the front desk, is a major pain point for many, with reports of rudeness and poor communication.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble with the front desk, try to use the patient portal for scheduling and communication.
✓ What Works Well
- Highly knowledgeable and thorough doctors
- Effective treatment for chronic issues
- Compassionate care from PAs
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Difficult to reach by phone
- Billing and insurance confusion
- Why is it so hard to get a human on the phone?
- Are the front desk staff always this rude?
- How do I get a referral sent to a specialist?
Doctors are great, but the front office is a nightmare.
Dr. Pham is a life-saver.
Expect attitude when you check in.
- Category Health & Medical
- City Fort Myers
- State Florida
- Postcode 33908
- Country United States
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