Ear, Nose & Throat Associates
7001 Heritage Village Plaza, #170, Gainesville, Virginia, 20155
Dr. Lim is highly praised for his thoroughness and bedside manner, with many patients willing to drive long distances to see him. However, the practice suffers from significant complaints regarding the front office scheduling staff, who are described as rude and inefficient. Some patients report long wait times and dismissive attitudes.
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Surgery scheduling is handled in-house, which many patients find convenient.
✓ What Works Well
- Dr. Lim is very thorough
- Great with children
- Excellent medical outcomes
✗ Areas to Improve
- Rude scheduling staff
- Long wait times
- Dismissive front office
- Why was my appointment rescheduled?
- Is the doctor accepting new patients?
Dr. Lim is a gem
Front office needs training
Worth the drive for the care
- Category Health & Medical
- City Gainesville
- State Virginia
- Postcode 20155
- Country United States
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