Ear Nose & Throat - Dupont Office
10021 Dupont Cir Ct, Fort Wayne, Indiana, 46825
ENT Associates at the Dupont office has a very mixed reputation. While many patients praise the surgical outcomes and the expertise of specific doctors like Dr. Porter and Dr. Nuckols, there are significant and recurring complaints about the billing department, long wait times, and difficulty reaching the office by phone. Some patients feel the practice is overly focused on profit rather than patient care.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing concern, try to resolve it in person if possible, as phone support is frequently reported as unresponsive.
✓ What Works Well
- Expert surgical care
- Effective treatments for chronic issues
- Some very caring providers
✗ Areas to Improve
- Poor billing department communication
- Difficulty reaching the office by phone
- Long wait times and scheduling errors
- Why am I being charged for a hearing test I didn't schedule?
- How can I reach the billing department?
The doctors are great, but the billing department is a nightmare.
They are miracle workers for ear issues.
I've been on hold for 30 minutes and still no answer.
- Category Health & Medical
- City Fort Wayne
- State Indiana
- Postcode 46825
- Country United States
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