215 East Ave, Lockport, New York, 14094
Patients consistently praise the thoroughness of the eye exams and the friendly, professional demeanor of the staff. Many long-term customers feel valued and well-cared for, noting that the doctors take time to explain results clearly. While most experiences are stellar, a few isolated complaints regarding billing policies and frame adjustments exist. Overall, the office is seen as a top-tier spot for eye care in the area.
Ask for a detailed breakdown of your prescription and frame options before finalizing your order to avoid billing surprises.
✓ What Works Well
✗ Areas to Improve
The doctors are super patient and kind.
The front desk team is always helpful.
Great selection of frames.