30204 Industrial Pkwy SW, Hayward, California, 94544
East Bay Dental Surgery is a mixed bag. Many parents are happy with the care their children receive, noting the friendly staff and efficient service. However, there are significant complaints about rude receptionists, billing issues, and a lack of clear communication, which can make the experience stressful for parents.
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Ask for a clear, written explanation of all procedures and costs before the day of the surgery.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the staff is a nightmare.
They made my child's experience very comfortable.
I felt like a paycheck, not a patient.