East Bay Dental Surgery
30204 Industrial Pkwy SW, Hayward, California, 94544
East Bay Dental Surgery is a mixed bag. Many parents are happy with the care their children receive, noting the friendly staff and efficient service. However, there are significant complaints about rude receptionists, billing issues, and a lack of clear communication, which can make the experience stressful for parents.
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Ask for a clear, written explanation of all procedures and costs before the day of the surgery.
✓ What Works Well
- Friendly and efficient dental care
- Kid-friendly environment
- Good surgical outcomes
✗ Areas to Improve
- Rude and unprofessional receptionists
- Billing and communication issues
- Lack of clear explanations
- Why is the staff so rude?
- Are these procedures necessary?
The doctors are great, but the staff is a nightmare.
They made my child's experience very comfortable.
I felt like a paycheck, not a patient.
- Category Health & Medical
- City Hayward
- State California
- Postcode 94544
- Country United States
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