East Bay Hand Medical Center
13690 E 14th St, #200, San Leandro, California, 94578
Dr. Stein and Dr. Franko are highly regarded for their surgical precision and ability to resolve chronic hand issues. Patients value the efficient office flow and clear communication. However, there is a vocal minority reporting negative experiences with staff rudeness, billing discrepancies, and poor handling of workers' compensation cases.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are a workers' compensation patient, clarify the office's policy on your specific case type before booking.
✓ What Works Well
- Excellent surgical outcomes
- Efficient office
- Clear explanations
✗ Areas to Improve
- Rude administrative staff
- Billing issues
- Workers' comp friction
- Do they handle workers' comp?
- Is the wait time long?
Dr. Stein is a miracle worker
Staff needs a lesson in manners
Efficient and to the point
- Category Health & Medical
- City San Leandro
- State California
- Postcode 94578
- Country United States
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