999 Saratoga St, Boston, Massachusetts, 02128
Feedback for this practice is highly polarized. Long-term patients who remember the previous management often express disappointment with recent changes, citing poor communication and questionable treatment plans. Conversely, many newer patients, particularly families, praise the friendly staff and the quality of orthodontic care. Administrative issues and billing transparency remain significant pain points for many.
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Always verify your insurance coverage directly with your provider before your appointment, regardless of what the office staff says.
✓ What Works Well
✗ Areas to Improve
The office feels disorganized compared to the past
Orthodontic results are generally well-regarded
Management is often perceived as condescending