1135 E Chocolate Ave, Hershey, Pennsylvania, 17033
This practice has a very mixed reputation. While many patients love their specific hygienists and find the clinical care gentle and effective, there are frequent, serious complaints about front-office rudeness, billing errors, and poor communication. It seems to be a practice where the quality of the individual provider is high, but the overall office management is a significant pain point for many.
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If you have a positive experience with a specific hygienist, try to request them for all future appointments to ensure consistency.
✓ What Works Well
✗ Areas to Improve
The hygienist is great, but the front desk is a nightmare.
They are professional, but the billing is confusing.
I love my hygienist, but I'm switching due to the office staff.