Health & Medical · General Dentistry

East Chocolate Dental

1135 E Chocolate Ave, Hershey, Pennsylvania, 17033

Google Maps Updated: 14 May 2026
Authenticity Score: 68/100
About

This practice has a very mixed reputation. While many patients love their specific hygienists and find the clinical care gentle and effective, there are frequent, serious complaints about front-office rudeness, billing errors, and poor communication. It seems to be a practice where the quality of the individual provider is high, but the overall office management is a significant pain point for many.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 35/100
Pro Tip

If you have a positive experience with a specific hygienist, try to request them for all future appointments to ensure consistency.

Emergency Appointments
Modern Facility
Pros & Cons

✓ What Works Well

  • Gentle and thorough hygienists
  • Professional clinical care
  • Clean and modern office

✗ Areas to Improve

  • Rude and unprofessional front office staff
  • Billing and insurance communication issues
  • Inconsistent office management
Frequently Asked Questions
  • Why is it so hard to get my records?
  • Are they billing me for services I didn't receive?
User Feedback

The hygienist is great, but the front desk is a nightmare.

They are professional, but the billing is confusing.

I love my hygienist, but I'm switching due to the office staff.

Location Details
Street: 1135 E Chocolate Ave
City: Hershey
State: Pennsylvania
Postcode: 17033
Country: United States
Location
1135 E Chocolate Ave, Hershey, PA 17033
Quick Info
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