East Coast Real Estate Group LLC
5 Public Square, Suite 403, Hagerstown, Maryland, 21740
The feedback for this group is quite polarized. While some landlords appreciate the management services and specific staff members, many tenants report significant issues with communication, maintenance, and deposit returns. There are frequent complaints about hidden fees and difficulty reaching the office. Potential clients should be aware of the mixed reputation regarding transparency and tenant relations.
We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Document every interaction and keep copies of all move-in/move-out photos.
✓ What Works Well
- Some staff members are highly praised
- Online portal is convenient for some
- Effective at finding tenants quickly
✗ Areas to Improve
- Poor communication and responsiveness
- Disputes over security deposits and fees
- Maintenance issues often unresolved
- Why are there so many extra fees?
- How do I get a clear answer on my account balance?
- Is the maintenance team reliable?
Hard to get a straight answer about charges.
Maintenance requests are often ignored or poorly handled.
Some staff are very helpful, but the company process is frustrating.
- Category Real Estate
- City Hagerstown
- State Maryland
- Postcode 21740
- Country United States
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