6435 E Broad St, Columbus, Ohio, 43213
Patients are split on this center. Many parents love the medical staff for being kind and thorough with their kids. However, the front desk and administrative side get a lot of heat for being rude and unhelpful. Wait times are a major pain point, with many families feeling frustrated by the long delays. It's a hit or miss spot depending on who you deal with at the desk.
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Avoid going near closing time as the staff tends to rush patients out.
✓ What Works Well
✗ Areas to Improve
Doctors are spot on with kids
Front desk needs a reality check
Wait times are a total drag