East Valley Dermatology Center
1100 S Dobson Rd, #223, Chandler, Arizona, 85286
Patients generally praise the clinical care, highlighting the thoroughness and professionalism of providers like Dr. Falsey and Tamara Casillas. However, there are significant concerns regarding administrative practices, including billing transparency, HIPAA compliance (wrong patient texts), and poor communication. It's a high-volume practice where clinical quality is often high, but the office experience can be inconsistent.
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If you have a skin cancer screening, clarify the billing code with the front desk before your appointment to ensure it's coded as preventative.
✓ What Works Well
- Thorough and professional providers
- Efficient and timely appointments
- Compassionate care
✗ Areas to Improve
- Billing transparency issues
- HIPAA concerns (wrong patient texts)
- Poor administrative communication
- Why was my screening billed as an office visit?
- Why am I receiving texts for another patient?
Clinical care is excellent, but the office management is a disaster.
Great doctors, but watch out for the billing department.
I trust the doctor, but I'm tired of the administrative headaches.
- Category Health & Medical
- City Chandler
- State Arizona
- Postcode 85286
- Country United States
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