Eastern Pines Dental
3912 E 10th St, Greenville, North Carolina, 27858
This practice is highly regarded for its clinical expertise and friendly staff, with many patients praising the thoroughness of the exams. However, there is a significant divide between the clinical experience and the administrative experience. Several reviewers have expressed deep frustration with office management, citing rude behavior, poor communication, and rigid policies that make it difficult for long-term patients to feel valued.
We analyze 57 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a concern, try to speak directly with the clinical staff or the dentist, as the front office management can be dismissive.
✓ What Works Well
- Thorough and professional exams
- Friendly clinical staff
- Clean and modern environment
✗ Areas to Improve
- Rude office management
- Rigid scheduling policies
- Poor communication regarding billing
- Why is it so hard to get an appointment?
- Is the office management helpful?
The dentists are great, but the office manager makes it hard to stay.
They treat you like a number, not a patient.
Excellent clinical care, but the front desk needs a total overhaul.
- Category Health & Medical
- City Greenville
- State North Carolina
- Postcode 27858
- Country United States
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