Eastman Insurance Agency, Inc.
8042 Grand River Ave, Brighton, Michigan, 48114
Eastman Insurance Agency has a long-standing reputation for providing competitive rates and efficient service. Many long-term clients appreciate the agency's proactive approach to finding better coverage options and their friendly, professional staff. However, there is a notable segment of recent feedback expressing frustration with communication delays, difficulty obtaining quotes, and perceived declines in customer service quality. While many still highly recommend them, it is clear that some clients have experienced inconsistencies in service, particularly regarding commercial quotes and responsiveness.
We analyze 20 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need a commercial quote, follow up early and often as it may take time.
✓ What Works Well
- Competitive and fair pricing
- Proactive coverage suggestions
- Friendly and professional staff
✗ Areas to Improve
- Communication delays
- Difficulty getting quotes
- Inconsistent service quality
- How long does it take to get a quote?
- Are they good for small business insurance?
Saved me thousands over the years
Always helpful without delay
Terrible customer service recently
- Category Financial Services
- City Brighton
- State Michigan
- Postcode 48114
- Country United States
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