Eastpointe Family Dental Center
24430 Gratiot Ave, Eastpointe, Michigan, 48021
Patients generally appreciate Dr. Solway's expertise and the friendly nature of the staff. However, there are recurring concerns about administrative disorganization, billing confusion, and long wait times. While the clinical care is often rated highly, the front-office experience can be a source of frustration.
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Bring your own insurance documentation to every visit to help the front desk avoid billing errors.
✓ What Works Well
- Dr. Solway is knowledgeable and kind
- Friendly and professional staff
- Good with children
✗ Areas to Improve
- Administrative disorganization
- Billing and insurance confusion
- Long wait times
- Do you accept my insurance?
- Why is the wait time so long?
Dr. Solway is the best.
Front desk needs better training.
Great care, but be prepared to wait.
- Category Health & Medical
- City Eastpointe
- State Michigan
- Postcode 48021
- Country United States
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