Eastside Gynecology & Obstetrics
16815 E Jefferson Ave, Suite 230, Grosse Pointe, Michigan, 48230
Patients generally hold the medical providers in high regard, frequently praising the doctors and midwives for their bedside manner and expertise. The office environment is often described as warm and welcoming. However, there are recurring complaints about the administrative side, specifically regarding phone responsiveness and scheduling delays. While the clinical care is highly valued, the difficulty in reaching the office for appointments can be a source of frustration.
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If you have trouble reaching them by phone, try using their patient portal or visiting in person to schedule complex procedures.
✓ What Works Well
- Knowledgeable and compassionate doctors
- Warm and homey office atmosphere
- Efficient in-office visits
✗ Areas to Improve
- Difficult to reach by phone
- Long wait times for procedure scheduling
- Inconsistent administrative communication
- Why is it so hard to get a human on the phone?
- Are the midwives as good as the doctors?
Dr. Hamby is the best, straight from the hip advice.
The office is clean and the staff is professional.
Phone system is a total mess.
- Category Health & Medical
- City Grosse Pointe
- State Michigan
- Postcode 48230
- Country United States
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