Other · E-commerce Platform

eBay Inc.

411 108th Ave NE, Bellevue, Washington, 98004

Google Maps Updated: 19 May 2026
Authenticity Score: 85/100
About

eBay's reputation is quite rocky. While it's a massive platform, many users feel that buyer and seller protections have declined significantly. There are frequent complaints about scams, poor customer service, and unfair fee structures. It's a platform that works for some, but many long-time users are feeling disillusioned and are looking for alternatives.

Our Review Process
20
Most Relevant
16
Newest
10
Highest rating
20
Lowest rating

We analyze 66 public reviews for eBay Inc. using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 40/100
Facilities 50/100
Pro Tip

Always check seller ratings carefully and avoid high-value items if you're unsure about the seller's history.

Platform Security
Fee Transparency
Pros & Cons

✓ What Works Well

  • Huge selection
  • Good for finding rare items
  • Easy to list

✗ Areas to Improve

  • Poor customer service
  • Scams
  • High fees
Frequently Asked Questions
  • How do I get a refund?
  • Why was my account suspended?
  • Are the fees fair?
User Feedback

Used to be great, now it's a scam.

Customer service is useless.

Fees are outrageous.