Automobile · General Auto Repair

ECP Auto

1700 Portage Trail, Cuyahoga Falls, Ohio, 44223

Google Maps Updated: 18 May 2026
Authenticity Score: 91/100
About

ECP Auto is highly regarded for its professional, transparent, and efficient service. Customers appreciate the clear communication, fair pricing, and the availability of loaner cars. The shop is described as clean and comfortable, and the staff is consistently praised for being kind and accommodating. It's a reliable choice for anyone looking for quality auto repair in the area.

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We analyze 77 public reviews for ECP Auto using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 93/100
Transparency 91/100
Pro Tip

They offer multiple payment options, which is helpful for budget-conscious customers.

Loaner Cars Available
Transparent Estimates
Pros & Cons

✓ What Works Well

  • Professional and transparent service
  • Fair and reasonable pricing
  • Loaner cars available

✗ Areas to Improve

  • Occasional reports of high costs
  • Some customers feel rushed
  • Limited capacity for walk-ins
Frequently Asked Questions
  • Do you offer loaner cars?
  • Can you provide a detailed estimate?
  • Do you work on hybrid vehicles?
User Feedback

I finally found an auto shop I can trust.

The staff is very kind and accommodating.

They kept me informed throughout the process.