905 Johns Hopkins Dr, Greenville, North Carolina, 27834
The clinic is a mixed bag; while many patients find individual providers to be compassionate and life-changing, the administrative and scheduling side is frequently described as a nightmare. Patients often struggle with long hold times, prescription refill delays, and inconsistent provider assignments. It is a place where the clinical care is often great, but the system around it is broken.
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If you have trouble with refills, try calling early in the week and documenting every interaction, as the system is prone to errors.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible office staff.
Scheduling is a nightmare.
Life-saving care if you can get through the red tape.