Ed Francisco, DDS - South Tampa Dentist
161 S Aiken Ln, Suite 12, Aiken, South Carolina, 29803
Dr. Wu is highly regarded for her thoroughness and genuine care for patients. Many patients appreciate her expertise and the time she takes during exams. However, there are significant and recurring complaints about the front office staff, long wait times, and communication issues regarding referrals and billing, which have led some patients to seek care elsewhere.
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Bring a book and be prepared for potential wait times, despite having an appointment.
✓ What Works Well
- Thorough and knowledgeable doctor
- Genuine care for patients
- Modern office environment
✗ Areas to Improve
- Unprofessional front office staff
- Long wait times
- Communication issues with referrals
- Why is the wait time so long?
- Can I get my prescription?
Dr. Wu is great, but the staff is a headache.
The exam is thorough, but the process is disorganized.
Great doctor, but be prepared for long waits.
- Category Health & Medical
- City Aiken
- State South Carolina
- Postcode 29803
- Country United States
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