6011 University Blvd, Suite 450, Ellicott City, Maryland, 21043
The agency receives mixed reviews. Many clients praise the professional, helpful, and responsive service, particularly from agents like John Geyer and Jim Hawks. However, others report significant frustration with poor communication, rude staff, and issues with claims handling and billing.
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✓ What Works Well
✗ Areas to Improve
John Geyer is professional and very helpful.
Communication is horrible and inconsistent.
They treat you like a number.