Eddy Insurance LLC American Family Insurance
2020 E 7th St, Joplin, Missouri, 64801
Customers generally praise the team for being helpful and saving them money on premiums. Many reviews highlight specific agents like Julie and Sam for their clear explanations and friendly demeanor. However, some users report frustration with claim processing and communication delays. A few negative experiences mention issues with refunds and perceived lack of customer service. Overall, the office is seen as a solid spot for finding better rates.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for specific agents by name as they are often cited as the primary reason for positive experiences.
✓ What Works Well
- Competitive rates
- Friendly staff
- Clear explanations
✗ Areas to Improve
- Claim processing issues
- Refund delays
- Inconsistent communication
- Can you help me bundle my home and auto?
- How do I get a refund on my policy?
Staff is very helpful with quotes
Claims process needs improvement
Good bang for the buck
- Category Financial Services
- City Joplin
- State Missouri
- Postcode 64801
- Country United States
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