Edgar Ureno-Garcia, MD
1212 W 17th St, Santa Ana, California, 92706
Patients generally praise Dr. Ureno-Garcia for his thoroughness, patience, and clear communication. Many feel he genuinely cares about their health and takes the time to explain options. However, a segment of patients reports significant frustration with appointment cancellations and administrative delays. While the clinical care is often described as top-notch, the office management side occasionally falls short.
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Patients suggest calling early in the morning to avoid the scheduling backlog.
✓ What Works Well
- Thorough and patient bedside manner
- Clear explanations of medical plans
- Professional and courteous staff
✗ Areas to Improve
- Frequent appointment cancellations
- Long wait times for rescheduling
- Inconsistent administrative follow-through
- Is the doctor accepting new patients?
- How can I get a faster appointment?
The doctor is spot on with his diagnosis.
Staff is professional but the scheduling is a mess.
He really takes the time to listen.
- Category Health & Medical
- City Santa Ana
- State California
- Postcode 92706
- Country United States
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