Edge Medical Supply
217 Hillcrest Dr N, Sulphur Springs, Texas, 75482
Edge Medical Supply receives mixed reviews. Many customers praise the friendly and helpful delivery staff, particularly Carlos and Stephen, and appreciate the personalized instruction on equipment. However, there is a significant number of negative reviews regarding poor customer service, difficulty reaching the office by phone, shipping delays, and billing issues. While the delivery experience is often positive, the administrative and communication side is a major source of frustration for many.
We analyze 70 public reviews for Edge Medical Supply using our data models and filter out spam to highlight only authentic feedback.
Be persistent with follow-ups and keep detailed records of all billing and insurance communications.
✓ What Works Well
- Friendly and helpful delivery staff
- Personalized instruction on equipment
- Convenient delivery options
✗ Areas to Improve
- Poor customer service and communication
- Difficulty reaching the office by phone
- Shipping delays and billing issues
- Why is it so hard to reach someone by phone?
- Are the billing charges accurate?
- Why was my delivery delayed?
Great delivery, but the office is a headache.
Billing department is a nightmare.
Clinical care is top-tier.
- Category Other
- City Sulphur Springs
- State Texas
- Postcode 75482
- Country United States
