100 S 10th St, Lillington, North Carolina, 27546
This medical center has seen a significant decline in service quality according to many long-term patients. Common complaints include poor communication, difficulty reaching staff by phone, and rude front desk interactions. While some patients still find specific providers helpful, the overall consensus is that the clinic has become disorganized and less patient-focused since recent management changes.
If you have trouble reaching them by phone, try using the patient portal or visiting in person if possible.
✓ What Works Well
✗ Areas to Improve
Service has gone downhill.
Staff is rude and uncaring.
Hard to get an appointment or return call.