Ed's Heating AC Plumbing & Electric
111 S Chestnut St, Kewanee, Illinois, 61443
Customers are split on their experience with this company. Many praise the technicians for being knowledgeable and prompt, often saving the day during emergencies. However, a significant number of reviewers report poor communication from the office staff and concerns about being overcharged. Some feel the pricing is untrustworthy, while others find it fair for the quality provided. It seems like a hit-or-miss experience depending on who you deal with.
We analyze 73 public reviews for Ed's Heating AC Plumbing & Electric using our data models and filter out spam to highlight only authentic feedback.
Always request a written estimate before any work starts to avoid billing surprises.
✓ What Works Well
- Technicians are knowledgeable and professional
- Prompt emergency service
- Quality workmanship on repairs
✗ Areas to Improve
- Rude and unhelpful office staff
- Concerns regarding overcharging and billing transparency
- Inconsistent communication
- Why was I charged for labor when the job took less than two hours?
- Can I get a firm price quote before work begins?
- Why is it so difficult to schedule an appointment?
Technicians are spot on with repairs.
Office staff needs a serious attitude adjustment.
Pricing feels like a gamble.
- Category Home Services
- City Kewanee
- State Illinois
- Postcode 61443
- Country United States
