580 S Loop Rd, Ste 200, Edgewood, Kentucky, 41017
Patients generally view Dr. Holland as a top-tier expert who restores vision when others fail. While his surgical outcomes are often described as life-changing, the office experience is a major pain point. Long wait times and administrative disorganization frequently frustrate those seeking care. Most people feel the high quality of medical expertise justifies the wait, though some find the lack of empathy during scheduling issues unacceptable.
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Expect to spend at least three hours for a standard consultation; bring a book and snacks.
✓ What Works Well
✗ Areas to Improve
Dr. Holland is a miracle worker for cornea issues.
The office staff needs to respect patient time more.
The clinical team is top-notch, but the front desk is a mess.