EG Healthcare
Health & Medical · Primary Care

EG Healthcare

209 Steinway Ave, Staten Island, New York, 10314

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

EG Healthcare receives high praise for its compassionate, modern approach to primary care, with many patients feeling truly heard by the providers. The home care services are also a major highlight for seniors. Conversely, there are significant complaints regarding administrative errors, billing issues, and dismissive front-desk staff, which have led to a polarized patient experience.

Review Summary
20
Most Relevant
0
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 60
Performance Scores
Medical Expertise 88/100
Admin Efficiency 40/100
Pro Tip

Keep your own copies of all lab results and billing statements, as the patient portal can sometimes be unreliable.

High provider quality
Low administrative reliability
Pros & Cons

✓ What Works Well

  • Compassionate providers
  • Modern, clean facility
  • Excellent home care for seniors

✗ Areas to Improve

  • Billing and insurance errors
  • Unhelpful front desk staff
  • Communication gaps
Frequently Asked Questions
  • Why are my lab results not showing up?
  • How do I resolve a billing dispute?
User Feedback

The doctors are great, but the office staff is a nightmare.

Best primary care on Staten Island.

Great care, but the administrative side needs work.

Location Details
Street: 209 Steinway Ave
City: Staten Island
State: New York
Postcode: 10314
Country: United States
Location
209 Steinway Ave, Staten Island, NY 10314
Quick Info
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